How to Know your GOTV login details (Surname and Phone Number) if forgotten

– How to know your GOtv login details (Surname and Phone Number) if forgotten

Hi there, did you forget your login details associated with GOtv and you’re looking for how to recover your GOtv details?

Below are steps on how you can easily recover your username to log in to your GOtv dashboard.

All GOtv decoders have a unique identifier number known as the IUC number.

So, in a situation where you have forgotten your username or have lost the phone number associated with GOtv, the only way to retrieve your details is through an online process.

You must have to log in with your IUC number and phone number assigned to the GOtv.

You must be wondering how you’ll do that when you’ve forgotten the phone number?

Not to worry, continue reading.

How to know my GOTV IUC number

Get your IUC number (a unique 10-digit identifier number) assigned to a particular GOtv account and decoder.

Another name for the IUC number is the Customer Number or the Serial number of your GOtv decoder.

So, you should simply provide your IUC when asked for GOtv serial number.

• Step 1:

>Click the MENU button on your GOtv remote.

>Scroll to ‘Information Central’ and click the Ok button on your remote.

Your IUC number would display on the screen, at the top-left corner.

• Step 2:

If your GOtv is off, you can still access the first method.

Check under of the GOtv and you will see your GOtv IUC number displayed, on a red label tape.

How to know your GOTVsurname, phone number, and details

Once you’ve gotten your IUC number, move to your Bank app. The trick is to proceed on subscribing to GOtv using your bank account.

• Open your bank app and locate “pay bills”.
• Click on Cable TV and select GOtv.
• Click to get access to the funding page, there you will have to input your IUC number, phone number (anyone at all), GOtv package, and amount, and proceed on paying.
• Before you proceed to insert your pin to complete the process, a confirmation text will display on your screen to confirm the account you’re paying to.

There you go, you can now quickly screenshot it or write it down for later use.

Furthermore, if you can’t access a mobile banking app, you can use a mobile USSD code, or ATM or you could just walk into their center to request the name.

Hope this piece of information was helpful…